Lanelift

Lanelift · Updated 23 October 2026

Support

Help with your next run, Remove Ads, purchase restoration and privacy choices.

Get in touch

For a gameplay problem, purchase issue or privacy question, email the publisher, EUGEN ANDREI RAD. Include the app version, your device model and what happened.

Screenshots are optional. Hide personal or payment information before sending them. Never send your store password or full payment-card details.

Purchases and ads

What does Remove Ads include?

Remove Ads is a permanent, one-time purchase that removes banners and automatic ads between runs. Optional rewarded ads remain available to eligible players aged 16 or over if they choose a continue or a one-run cosmetic paint. Under-16 and unknown-age players are not offered full-screen ads. It is not a subscription.

The price displayed by your store is the amount to check before buying. Local currency, taxes, regional pricing and product availability can differ.

I bought Remove Ads. How do I restore it?
  1. Make sure you are signed in to the same App Store or Google Play account that made the purchase.
  2. Connect to the internet and open the Remove Ads screen. A parent or guardian must pass the adult-area check for players under 18 or of unknown age.
  3. Choose Restore Purchases and allow the store check to finish.

Apple and Google purchases belong to their respective stores. An App Store purchase does not automatically transfer to Google Play, or vice versa. Contact support if the correct account still does not restore an eligible purchase.

My payment is pending or awaiting approval.

Some purchases need payment completion or a parent’s approval. Remove Ads becomes available after the store confirms the purchase. Check the purchase status in your store account, then open the Remove Ads screen or use Restore Purchases.

A pending status is not a second charge. Avoid repeating the purchase while the store is still processing it.

I want to request a refund.

For an Apple purchase, use Apple’s refund instructions. For a Google Play purchase, review Google Play’s refund options. Eligibility depends on the purchase and applicable rules. You can also contact us about the issue.

A refunded or revoked purchase can stop providing Remove Ads after the store updates its ownership status.

How do one-run cosmetic paints work?

In Garage → Special Paints, eligible players can preview Aurora Mint or Lunar Pearl and choose to watch an ad for one run with that paint. A preview does not grant the reward. The paint changes appearance only; it does not change speed, handling or power-ups.

An earned, unused trial is saved on your device. Use Trial equips it, and Launch With Paint uses it when the next normal run begins. A rewarded continue keeps it for the same run. Starting another run or returning to the menu ends an active trial. Closing the app during a run does not restore that run or its used trial.

Why does the game move up when a banner appears?

The banner uses a reserved strip instead of covering the road or controls. Remove Ads removes this banner as well as automatic interstitial ads. Banners are hidden while a full-screen ad or protected purchase flow is open.

Why is a rewarded ad unavailable?

Rewarded ads are not offered to under-16 or unknown-age players. For eligible older players, an ad may be unavailable because of connectivity, ad supply, privacy choices or a temporary provider error. You can keep playing without watching an ad.

A continue or cosmetic trial is granted only after the ad provider reports that the reward was earned. Closing an ad before earning its reward, or an ad failing to open, does not grant the reward.

Playing and troubleshooting

How do the driving controls work?

Swipe left or right to change lanes and swipe up to jump. Swipe up again while airborne to enter flight. Swipe down to descend. You can also double-tap an unobstructed part of the gameplay area to toggle flight, or use the on-screen buttons.

Open Controls to drag the four buttons into your preferred order, set haptic feedback and save your layout. The default order is left, fly, jump, right.

Flight uses fuel. Cyan cells refill it, and time outside flight lets it recover. Gold batteries add points and build a combo.

What do Shield and Magnet do?

Collect a Shield to protect the car from one impact while it is active. Collect a Magnet to draw nearby gold batteries toward the car. Each lasts up to eight seconds of gameplay; the Shield is consumed when it absorbs an impact. The HUD shows the remaining time.

Does progress move to a new device?

Scores, cosmetic goals and settings are saved locally. Lanelift has no player account or app-managed cloud save. Operating-system backups may behave differently depending on your settings.

Store ownership is separate from progress: eligible Remove Ads purchases can be restored through the original store account.

The game freezes, crashes or loses sound.

Close and reopen the app, check for an update and restart your device. For sound, check both the in-game sound control and your device’s volume or silent mode.

If it happens again, email your device model, operating-system version, app version, and the steps just before the problem. Avoid clearing app data unless you are comfortable losing locally saved progress.

Parents, privacy and local data

Lanelift is intended for children under 13 as well as older players. A neutral age-band screen applies age-appropriate features. The selected range stays on the device; the app sends the corresponding protection settings to advertising services. It does not ask for a birth date. Purchase controls and links out of the game have a parental access check for under-18 and unknown-age players. That check does not provide verified parental consent for data processing.

To report an inappropriate ad, email the ad’s name or a brief description, your device platform and roughly when it appeared. A parent or guardian can help send the report; do not include a child’s personal details.

Use Ad Privacy Choices in the game’s Remove Ads screen, when available, to revisit advertising choices. Our privacy policy explains local saves and the information processed by advertising and purchasing services.

To ask about a support message or make a privacy request, email . There is no Lanelift account to delete. Clearing local app data does not erase purchase records held by Apple or Google.