A little help for your jellies.
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How do I drop a jelly?
Drag your finger to aim, then release to drop. A tap also drops a jelly. Swipe down for a faster drop and to collect floating bonuses, including stars and Jelly Party. Match jellies of the same tier and keep the pile below the danger line. The Pause menu also contains the controls.
Can I continue my round later?
Use the menu's Continue action to return to a saved round. Normal, Daily and campaign runs have separate local saves. The campaign contains 69 levels, beginning with 19 introductory lessons. A Daily save is available on its original UTC day. Restart starts a new round and replaces that mode's saved run.
Where is my progress stored?
Scores, discoveries, cosmetics, settings and saved rounds are stored on your device. There is no separate Jelly Merge account or cloud save. In versions with Top scores, your Endless best score can sync with Google Play Games or Game Center and be restored for the same gaming account. Saved boards, campaign progress, diamonds and Daily records remain local. Removing the app or clearing its data can remove progress. Device backups are managed by your operating system, and support cannot restore a server copy that does not exist.
How do I view online scores?
In versions with Top scores, tap that button on the home screen, then Connect & view or View leaderboard. Android uses Google Play Games and iOS uses Game Center. Sign in with your platform's gaming account to share your Endless best score. Playing offline keeps your local record, which can sync later. The two platforms have separate leaderboards. If Top scores is absent, your installed version does not include this feature yet.
How does the Daily Challenge work?
A new challenge follows the UTC date. The same day's retries use the same incoming jelly sequence and rule. Daily records stay separate from Normal records and from different Daily rules. Daily scores are local; the online Endless leaderboard does not include Daily records.
Do I need to watch a video?
No. The game and its progression remain playable without ads. Eligible adults may choose rewarded videos for 5 diamonds (up to three claims per UTC day), 3 energy (up to twice per round), one second chance per round, or the Starlight cosmetic. Videos are optional and rewards require completion. Daily Challenge has no energy or second-chance video rewards. Starlight can also be unlocked through gameplay. Eligible adults may see bottom banners in menus and automatic full-screen ads after some lost rounds; tutorial levels 1–19 are excluded from automatic full-screen ads.
What does Remove Ads include?
Remove Ads is a one-time purchase that permanently removes automatic ads, including bottom banners and automatic full-screen ads, and unlocks the Starlight skin. Optional rewarded videos remain available, and owners must finish a chosen video to earn its reward. It does not increase scores, powers or shiny chances. The store shows the price in your local currency before you confirm payment.
How do I restore Remove Ads?
Sign in to the Apple App Store or Google Play account used for the original purchase, then open Settings or Shop in Jelly Merge and choose Restore purchases. Restoring an existing purchase does not charge you again. This restores Remove Ads and its Starlight skin, not your local scores or saved rounds. Purchases do not transfer between Apple and Google stores. For refunds, use the store where you purchased.
Where can I change ad privacy choices?
Open Privacy choices in Skins or Settings when it is available for your region and consent state. You can also use your device's advertising privacy controls. Players under 18, those who prefer not to answer and players who have not answered the age question do not use the ad or consent services.
Email opens your own mail app. Jelly Merge does not automatically send a support report or attach your saved game. See the privacy policy for how support messages are handled.